Welcome to the "My Ex Wedding Ring" website.
My Ex Wedding Ring is the premier market for pre-owned gold wedding rings. Through the Site, we offer our customers a safe, convenient and fast way to sell valuables to a network of third party buyers and get cash directly from us in return once we have received the wedding ring and a price is established. The following terms and conditions, along with the terms set forth in any of our forms submitted by you through the Site when using the Services, constitute a legally binding contract by which we operate the Services. Any use by you on the site and services that we offer is subject to these terms. If you do not agree to these terms, please do not use the site and the services. Please read our terms and conditions.
Our simple-to-use Services are conducted in the following steps:
Apply online to sell your item.
By filling out our Request Form with your details, you may apply to sell valuable(s) owned by you. When you fill out the Request, you will be asked to provide us with a complete and accurate description of the valuable you are seeking to sell, and to attach a clear photo of it if you can. The more accurate and detailed description and history of the valuable you provide us, the more likely it is that we will be able to provide you with an accurate estimation of the item’s value.
All Requests are subject to our final approval and evaluation of the item and we reserve the right to refuse any request at any time prior to completing the transaction. It is hereby clarified that by using our services, you are undertaking that you will only use our services to sell items that belong to you. You take full responsibility for any item that you sell through our services, and agree to hold worthy and its officers, employees and representatives harmless for any loss related to any unauthorised items sold by you through our website. You acknowledge you understanding that the sale of stolen property, taken without authorisation from its rightful owner or property that is not free from all security interests, liens, or encumbrances violates the law. We will notify law enforcement in the case of any attempts to sell stolen property through our services or in general, and will support the investigation and prosecution of sellers who violate these terms.
In addition to all other remedies available under applicable law, it is clarified that all amounts paid for items which breach the above undertakings will be returned in full to worthy.
Receive an initial estimate from us
After you submit your completed Request, we will provide you with an initial response which may include an estimation of the number of potential bidders that might be interested in your item and an initial estimation of the potential value of your item (in a range), based on the description you submitted. Alternatively, if we decide to reject your Request, the initial response will inform you of such rejection.
The Estimate Range is provided by us solely as a non-binding estimation, at our sole discretion, and may differ from the actual market value of the valuable. Following the receipt of the Estimate Range, you may choose to either accept it and continue with the process set forth below for each item, or not – at your discretion.
Pack and ship your valuables to us
If you wish to proceed, the next step will be to create a safe package in which you can send your ring to us. This label will enable you to ship us the valuable to one of our secured facilities located in Germany.
The customer is responsible for the shipping of their goods, insurance coverage for a valuable transit is also the responsibility of the customer. Customers are and shall be solely responsible for delivery costs and related insurance.
Please bear in mind that we are not responsible for damage to valuables which occur during shipping, so please remember to securely and appropriately package your valuable, including the use of double-packaging and/or item-specific packaging. In packaging the valuable, please consider the type and nature of the item, and what might happen as the item is handled, loaded and transported. For the safety of the valuable, we strongly recommend that you do not indicate the contents on the outside of the package. We reserve the right to reject the acceptance of any package which appears to be damaged, opened, or tampered with. Any such valuable will be returned to you in the same manner in which we received it.
Valuable received and professional assessment is conducted.
Once we receive your valuable, our internal experts or 3rd party labs and experts will conduct a physical assessment of the valuable in order to verify and certify the item's authenticity and condition. The assessment may be conducted internally by us or through a reputable independent service provider. Following this, the item will be issued a technical property assessment which will result in one of the following:
(1) Aacceptance: If the valuable matches the description sent to us through the Request, as solely determined by licensed experts, or if we deem it suitable for sale regardless, we will accept it and provide you an updated amount which we feel represents the market value of the valuable based on the physical assessment.
(2) Rejection: If the valuable materially differs from the description provided through the Request, is inauthentic, is in unsatisfactory condition or is otherwise not suitable for sale, as determined by us in our sole discretion, we will reject it. In such instances, we will notify you that due to our rejection, we will be shipping back the valuable to you and the coverage of the on-premises insurance associated with your item may be adjusted or eliminated accordingly. The valuable will be shipped at our expense using FedEx or other carriers elected by us (the tracking number, if available, will be sent to you following its shipment) and will be covered in case of loss or damage during shipment in accordance with the Expected Value Range, up to EUR1,000. Should you prefer an alternative shipping method or higher insurance coverage, you will have up to 72 hours from our initial email to you to inform us of your decision to bypass our shipping and arrange for your own shipping by providing us with an alternative shipping label; in such instance, you shall be solely responsible for delivery costs and related insurance.
By sending the item to us for a physical assessment, you understand that certain items might require in-depth examination to fully assess them. Such in-depth examination might result in slight physical alterations, minor scratches or other physical changes. Rest assured that we will not remove any stone from its setting without obtaining your prior approval.
Similarly, when we received items sealed in plastic box or wrapping, such packaging must be removed to fully assess the valuable. In some instances, it will not be possible to restore the valuable back to its original state.
We send your money
After you sign the relevant form, we will send you the amount stated in the form (subject to the applicable deductions), in the method chosen by you. You may choose whether to receive the payment by cash transfer directly to your bank account or to a PayPal account. Note that MY EX WEDDING RING. Take into account that it might take a few days for you to actually receive the payment, depending on your chosen payment method. In addition, any misinformation provided to us regarding your elected payment method (for example, erroneous email address or non-functioning PayPal account, incorrect bank or routing number, mistaken mailing address for a check) may cause a delay in the delivery of payment as well as expenses that you might be required to bear. Fees related to the money transfer method chosen by you shall be deducted from the total amount paid to you. In addition, any fees charged to you by a third party for the money transfer, will be paid by you.
Eligible users and acceptable use
You hereby represent and warrant that (I) you are over eighteen (18) years of age, (II) you are the rightful owner of, or are entitled to sell any valuable that you sell through the services (III) The valuables you sell through the services are free and clear of all liens and encumbrances whatsoever, and (IV) You are legally entitled to freely sell or otherwise transfer the valuables you sell through the services at your sole discretion.
Our Services are intended only for participants that can lawfully enter into and form contracts under applicable law. You undertake to use our Services in a manner that demonstrates common sense and respect for our rights and the rights of third parties.
You undertake not to use our name or our brand names (or any name that is confusingly similar to either) for any purpose without our prior written permission. You undertake not to register any domain name that incorporates our names, trademarks or that is confusingly similar to our names or trademarks.
As a condition to your use of the Site and Services, you agree that you will not use the Site and Services for any purpose that is unlawful or prohibited by these Terms or any applicable law. Prohibited uses include, but are not limited to, competitive analysis (including providing screen shots, which are copyrighted material owned by us) and data mining or scraping. In addition, you may not use the Site, the Services, or any of your communications with us to: (a) defame, abuse, harass, threaten or otherwise violate our legal rights (such as rights of privacy and publicity) or the legal rights of others; (b) offer to sell any item that infringes or otherwise violates a third party's rights, including an item that: (I) you cannot legally sell, (II) is misrepresented to us, and/or (III) if sold, would cause us to violate any law, statute or regulation; (b) provide false, inaccurate, or misleading personal information; or (c) violate any applicable government laws or regulations (for example, those governing financial services, consumer protections, unfair competition, anti-discrimination or false advertising). We will cooperate with legal authorities and internet service providers in releasing information about users who violate these Terms.
As far as your actual usage of the Services, you shall not (directly or indirectly): (i) access the Services other than by the interfaces provided by us; (ii) take any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure; (iii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iv) bypass any of our measures which may be used to prevent or restrict access to the Services (or parts thereof); (v) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services; or (vi) modify, translate, or otherwise create derivative works of any part of the Services.
Right to deny or limit access
We have the right, but not the obligation, to provide you with access to the Site. Accordingly, we reserve the right to deny or limit access to any Site users whose behavior and use of the Services we find to be abusive, illegal, disruptive, or that might otherwise fail to conform to our standards and these Terms. We reserve the right to limit or revoke your access in full or in part to the Site, in our sole discretion, at any time, and for any reason, including, but not limited to violation of these Terms.
The Services may contain links to third party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites. By using the Services, you expressly relieve us from any and all liability arising from your use of any third-party website or service.
Limitation of liability and indemnification
You agree to indemnify and hold us, our officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of or relating to: (a) your use of the Site or the Services, or (b) arising from your breach of these Terms.
We shall have no liability towards site visitors who do not use the services. Our cumulative liability towards users of the services is governed by applicable law.
We understand the importance of guarding the privacy of our Services’ users and, except for information provided or as required by law, undertake to not share your personal information with any third party without your explicit permission. To learn more about how we protect your personal information, please get in touch by sending us an e-mail for any questions.
User feedback and input
By submitting any comments, feedbacks and reviews through the Site, including via e-mail, you grant us a, perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology, including without limitation marketing materials, throughout the world without compensation to you.
In addition, any concepts, ideas, and materials that you transmit to the Site or otherwise provide us (“User Input”) shall be and remain our property. You hereby irrevocably waive any right with respect to such User Input without compensation to you and acknowledge that we will be free to use any such User Input for any purpose whatsoever including, but not limited to, developing or marketing products or services incorporating such information without compensation to you.
With respect to any User Feedback or User Input submitted by you, you hereby represent and warrant to us, that: (i) you are the sole author of such content and have all rights required to submit such content; (ii) such content is not known by you to be false, inaccurate or misleading; (iii) such content is non-confidential and non-proprietary and does not infringe the right of any third party (iv) such content does not contain any unlawful, threatening, libelous, defamatory, inflammatory, pornographic, or profane material, any material in violation with any law, statute, ordinance or regulation or any other material that could give rise to any civil or criminal liability under law.
We reserve the right to change, condense or delete any User Feedback or User Input as we deem fit, in our sole discretion. We do not guarantee that you will have any recourse through to edit or delete any User Feedback or User Input you have submitted. You acknowledge that you are responsible for the User Feedback or User Input you submit. None of the content that you submit shall be subject to any obligation of confidence on the part of Worthy, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.